Yoga Retreats Booking Conditions

Payment Policy

A $250 deposit is payable upon application and secures your place in the retreat. Please note that the deposit is non-refundable.

Full payment is due two weeks prior to the commencement of the retreat. Participants agree to pay any outstanding balance no later than this date.

Changes to Your Booking

We understand that circumstances can change. If you are unable to attend your retreat, please contact us by phone or email as soon as possible. Depending on your circumstances and the timing of your request, the following options may be available:

  • Cancellation: You may cancel your booking and receive a refund in accordance with our Cancellation Policy.
  • Transfer: You may request to transfer your booking to another applicable retreat, subject to availability and our Transfer Policy. A $30 administration fee applies to approved transfers.
  • Credit: In some circumstances, you may choose to receive credit for a future retreat, subject to our Credit Policy. A $30 administration fee also applies where credit is issued.

For international retreats, additional booking conditions apply. Please refer to our International Retreat Booking Conditions for specific requirements relating to international travel, documentation, insurance, and other retreat-specific arrangements.

Cancellation Policy

To cancel your retreat booking, please contact us by phone or email.

  • The $250 deposit is non-refundable under all circumstances. However, it may be transferred to another applicable retreat in accordance with our Transfer Policy or converted to credit in accordance with our Credit Policy.
  • Cancellations made more than 14 days prior to the retreat commencement will receive a refund of 100% of all monies paid, less the non-refundable $250 deposit.
  • Cancellations made within 14 days of the retreat commencement will receive a refund of up to 50% of the retreat fee, less the non-refundable $250 deposit. The refund will not exceed the amount paid by the participant at the time of cancellation.
  • Cancellations made within 48 hours of the retreat commencement, or after the retreat has commenced, will receive no refund.

If the full retreat fee is not received by the due date (two weeks prior to the retreat commencement), your booking may be cancelled and your place released. Any applicable refund will be processed in accordance with the cancellation policy above.

Additional Cancellation Terms

  • Massage Bookings: Out of respect for our therapists, if you are unwell on the day of your scheduled massage, you will not be able to attend your massage.
  • Full-Day and Half-Day Retreats: Cancellations or transfers must be made at least 24 hours prior to the scheduled retreat. Cancellations made within 24 hours of the retreat start time are non-refundable.

Transfer Policy

Participants may request to transfer their booking to another applicable retreat, subject to availability and approval.

  • A $30 administration fee applies to all approved transfers.
  • Transfers are limited to one transfer per booking, within 12 months.
  • Any subsequent changes or cancellations will be subject to the Cancellation Policy.
  • All transfer requests are assessed on a case-by-case basis and are not guaranteed.

Credit Policy

  • A $30 administration fee applies where credit is issued.
  • Credit is valid for 12 months from the date of issue.
  • Credit cannot be redeemed for cash or refunded once issued.
  • Credit is non-transferable and may only be used by the original recipient.
  • By accepting a credit, you agree to these terms.

Bed & Breakfast Booking Conditions

We’re so happy you’re planning to stay with us! Please take a moment to read our simple booking guidelines below.

Bookings & Payments

  • A $100 deposit is required to secure your booking.
  • The remaining balance is due 2 weeks before your stay.
  • If payment hasn’t been received by then, we may need to release your room to another guest.

Cancellations

  • If you cancel more than 3 days before your arrival, your deposit will be kept but you’re welcome to transfer it to another date (subject to availability).
  • If you cancel within 3 days of arrival, your booking is non-refundable and non-transferable.
  • No refunds are available for no-shows or early departures.

Check-in & Check-out

  • Check-in: from 2pm
  • Check-out: before 10am
  • Early check-in or late check-out may be available by request.

Other Details

  • We ask that all guests respect the peaceful and relaxing atmosphere of the centre.
  • A reminder that our site is cigarette, vape, alcohol and drug free and is strictly vegetarian.
  • We are not suitable for and do not accept schoolies bookings.
  • Anyone under the age of 18 needs to be with a responsible adult. Age restrictions are 16 years and over.
  • If unexpected events (like illness, severe weather, or other circumstances beyond our control) affect your booking, we’ll do our best to find an alternative date.

Dog-friendly Bed & Breakfast Stay Terms

Booking & Eligibility

  • We accommodate a maximum of 1 dog per room in our dedicated dog-friendly ensuite room.
  • All dogs must be fully house-trained, non-disruptive, and accustomed to quiet environments.
  • Byron Yoga Centre reserves the right to decline or adjust a booking to preserve the tranquil atmosphere of our retreat centre.
  • Please note that we have other resident animals on site including cats.

House & Property Rules

  • Pups must be kept on a lead at all times while anywhere on our property grounds and public thoroughfares.
  • Dogs are strictly not permitted inside food preparation or dining areas, yoga shalas, the magnesium pool area, or our sauna facilities.
  • For their comfort and safety, dogs must not be left alone or unattended in guest rooms or anywhere on the property.
  • Dogs are strictly not permitted on guest beds, sofas, or soft furnishings. Paws must remain on the wooden floors at all times.
  • Guests are asked to take their dogs for regular outdoor bathroom breaks and clean up after them immediately.

Guest Responsibility & Liability

  • Guests are fully responsible for any costs associated with damage or excessive cleaning caused by their dog. You are also liable for any injury or damage caused by your dog to other guests, staff, or property.
  • Byron Yoga Centre accepts no responsibility for injury, illness, loss, or damage to dogs during their stay.
  • Any dog displaying aggressive behavior, excessive barking, signs of illness, or disruption to the peaceful retreat environment will be required to leave the property immediately.

Gift Voucher Booking Conditions

  • Gift vouchers are valid until the expiry date shown.

  • Gift vouchers are non-refundable and cannot be exchanged for cash.

  • Vouchers may be used as full or part payment. Any remaining balance is payable at the time of booking.

  • All bookings made with a gift voucher follow our standard booking and cancellation policies.

  • If a booking is cancelled outside the applicable cancellation policy, the voucher value will be forfeited.

  • Gift vouchers are transferable but not redeemable for cash or resale.

  • Lost or stolen vouchers cannot be replaced.

Sauna Conditions

Sauna & Pool – Terms & Conditions
Byron Yoga Centre

Use of our sauna and pool is at your own risk. Risks may include slips, overheating, fainting, or drowning. There is no lifeguard on duty. By participating, you confirm you are in good health, will follow safety instructions, and accept full responsibility for yourself and any guests in your booking.

Byron Yoga Centre is not liable for injury, illness, loss, or damage, except in cases of gross negligence.

Cancellation Policy:

  • If you cancel within 24 hours of your assigned sauna session, you will be issued a credit for your next sauna booking.
  • If you cancel more than 24 hours before your session, you will be issued a refund or credit.

No Show Policy:

  • If you do not show up for your sauna session, you will be charged the full rate with no refund or credit.

Rescheduling Policy:

  • You may reschedule your sauna session and use the credit for another session at any time. Please provide as much notice as possible so we can free your spot for another bather.

Privacy Policy

Contact information

At any time, you may contact Byron Yoga Centre to:

  • request access to your personal information
  • correct your personal information
  • make a complaint about how your personal information has been handled
  • ask a question about this Privacy Notice

Phone: (02) 6685 8327
email: info@byronyoga.com

Information collected

Information collected by Byron Yoga Centre is personal information, as defined by the Privacy Act 1998. This data includes your first name, last name, email address, street address, state, postal code, country, telephone number and any medical conditions or special requirements.

How the information is used

Byron Yoga Centre uses your personal information so you can identify yourself when making an online booking or registration, to contact you about a specific booking or registration, and to keep you informed (you can request to opt out) of events that may be of interest to you. Your personal information is not used for commercial purposes and is not distributed to any other organisation for any purpose.

Security

The Byron Yoga Centre site is protected by 128-bit Secure Sockets Layer technology. This is indicated by the padlock symbol on your browser and means that all data sent between your browser and the server is encrypted, including your log in, profile and credit card details. Credit card transactions are processed immediately using a secure payment gateway to the banking system, so we do not store your credit card details and provide you with instant feedback on the status of a transaction.

Use of Written and Photographic Material

Any written material provided to Byron Yoga Centre in the form of feedback forms may be used by Byron Yoga Centre for marketing purposes. Any photographs taken by Byron Yoga Centre of attendees on our yoga classes or retreats may be used by the Byron Yoga Centre for marketing purposes.

If you would prefer we do not use any of the above material written by you or containing your image it is your responsibility to advise Byron Yoga Centre of this in a written document.